source: Audi of America
- Silvercar by Audi named top car rental company out of companies nominated worldwide
- Businesses rated on combination of service, vehicle selection, vehicle availability, rental locations, and overall satisfaction
- Silvercar by Audi premium rental car service available across 30 U.S. locations
Silvercar by Audi, Audi’s premium rental car service, has earned the no. 1 rating from the Condé Nast Traveler 2021 Readers’ Choice Awards, the top rating based on readers’ experience with the company. Businesses were rated on a combination of service, vehicle selection, vehicle availability, rental locations, and overall satisfaction.
After businesses were rated, Condé Nast Traveler, a top luxury and lifestyle travel magazine, calculated the ratings into a total score based on a standard five-point scale converted to a percentage: excellent, very good, good, fair, and poor. Silvercar by Audi came in the no. 1 spot with an overall score of 92.94 – an excellent rating.
“This recognition is an honor and a reflection of Silvercar by Audi’s commitment to outstanding customer service,” said Stephan Zeh, General Manager of Silvercar by Audi. “Silvercar by Audi aims to break free from the traditional ownership architecture addressing growing demand for increased flexibilty and unparalleled access to Audi vehicles.”
Silvercar by Audi is a premium rental car service with a fleet consisting entirely of Audi vehicles. Silvercar offers well-equipped vehicles, local pick-up and drop off, modern amenities, and an elevated app-based user experience. Silvercar prides itself on customer loyalty, and currently maintains an NPS of 84 (surveyed using Delighted by Qualtrics) – a score five times better than the rental car industry as a whole. In addition, in late 2020, Silvercar by Audi announced the expansion of the brand’s U.S. mobility solutions with the availability of Silvercar by Audi at participating Audi dealerships, providing a new way for more existing customers to enjoy the premium Audi experience in their neighborhood.
Customers are able to choose from a range of Audi sedans and SUVs to meet their particular travel needs, including the latest Audi Q7, Q5, A5 and A4 models. Onboard Wi-Fi is included for passenger use, along with GPS navigation, and SiriusXM satellite radio – at no additional cost. All Silvercar customers will continue to benefit from no mileage restrictions and no fees for car seat rentals.
For more details on Silvercar by Audi and current availabilities in your area, visit https://www.silvercar.com/