Dealer Profile: Audi Cape Fear, Wilmington, NC

In a remarkable acknowledgment of excellence, Audi Cape Fear has been recognized as the #1 Audi Magna Elite dealer in the United States, by Audi North America, among 17 dealers who received the prestigious title of Audi Magna Elite. This award underscores Audi Cape Fear’s commitment to unparalleled automotive service, customer service, and community engagement in Wilmington, NC. 

To earn Magna Society recognition, dealers must demonstrate an exceptional level of customer service as well as strong business performance. 

The award is a testament to Audi Cape Fear’s 4.9 Google Rating & Audi of America’s internal customer satisfaction score, monthly community partnership initiatives, exceptional operational achievement, and ACF’s commitment to The Audi Brand Vision: to achieve sustainability and corporate responsibility in order to ensure a livable future for generations to come. 

“It’s hard to put into words how extremely proud of our team I am. Going from a ranking of 285 out of 304 dealers in 2022 to #1 in the course of a year can only come from extreme focus, hard work and dedication. We pride ourselves on making sure we put our employees and customers at the top of our priority list. Happy employees should usually translate into happy customers but, without a doubt, a huge reason we’re here today is because of quality people. We have the best employees and customers in the nation, and we all feel very lucky to both have them and do business with them. We take every opportunity we can to give back by getting involved in community events as well as local charities. Our customers have become our friends and we hope to continue creating long-lasting relationships by doing the right things for the right reasons. We have a tremendous amount of support from our owners who align with our mission so, we owe a huge thank you to the Aliah and Heffernan families. In addition, none of this would be possible without the support and guidance we have with our team at Audi of America. Overall, our goal is to give customers the best experiences they’ve ever had with a car dealership, otherwise known as the Audi Cape Fear, “Fearless Experience”. We hope you’ll visit us soon to see it for yourself!” ~ Chris Bucknell, General Manager 

Alongside its commitment to customer service and fostering an encouraging, relaxed and egalitarian company culture, Audi Cape Fear’s impact on the local community is best illuminated through its community partnerships. Plastic Ocean Project, Good Shepherd Center, Foster Pantry, Cape Fear Alliance for Trees, Snipes Academy of Arts & Sciences, and the Lower Cape Fear Hospice are just a few of the organizations Audi Cape Fear has partnered with throughsponsorship, promotion, and collaboration. 

Enthusiastic, fun-loving, and adventurous, is what Audi Cape fear provides through the vehicles that they sell and service. Their employees are equally enthusiastic, fun-loving, and adventurous in helping the environment. 

In 2024, Audi Cape Fear continues to grow its community partnership program as new members and sponsors of Audi Club – Carolinas, Ocean Cure volunteers and partners, Dooley Foundation sponsors, and Making Strides for Childhood Cancer partners. 

“We operate from the belief that the more successful we are, the more impactful and involved we can be in our community. A desire to help create a positive impact in our community and to support initiatives designed to improve the lives of residents and the state of our environment is a big part of what drives us every day.” ~ AJ Aliah, Owner 

Audi Cape Fear is committed to maintaining the high standards that led to receiving the Audi Magna Elite award. ACF will continue to expand its community partnership program because the Audi Cape Fear Team believes that serving its customers better, means serving the community more comprehensively.

Link: Audi Cape Fear